Event check-in – how to use a barcode scanners?

It is pretty straightforward. First, make sure participants of your event receive e-tickets – check the appropriate option in the Event settings before opening the registration. Test the barcode scanner beforehand:

  • connect the scanner to the computer
  • run the system demo
  • generate some sample e-tickets
  • open the Check-in menu item
  • scan the tickets with the scanner and check if the displayed information is correct

In an actual check-in situation, be sure to log into your account.

In the case of a scanner failure, you can always enter the ticket number manually. Check also: QR codes vs. barcodes – which solution is better for handling the reception of events?

You can use any number of scanners to handle the reception, but due to the very high speed of scanning (a fraction of a second), we recommend keeping the ratio: one computer = one scanner. If you connect several scanners to one computer, receptionists won’t know whose scan result they see on the screen.


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