The procedure for deleting personal data
The Attendee has the right to delete his personal data by submitting a request to the event Organizer. The Organizer deletes the Attendee’s personal data… Read More »The procedure for deleting personal data
FAQs
How can I delete past events and all data associated with them?
It’s simple, the procedure is as follows: on the list of events, in the Completed tab, click on the relevant event, then go to the Event settings menu at… Read More »How can I delete past events and all data associated with them?
How often do you back up your data and how quickly can you restore your system in the event of a disaster?
At Konfeo, we use the following procedure to ensure the security of the users of the system: database backup every 3 hours during the day… Read More »How often do you back up your data and how quickly can you restore your system in the event of a disaster?
Event check-in – how to use a barcode scanners?
It is pretty straightforward. First, make sure participants of your event receive e-tickets – check the appropriate option in the Event settings before opening the registration. Test the barcode… Read More »Event check-in – how to use a barcode scanners?
How can I delete my Konfeo account?
If the time comes when you choose to delete your Konfeo account, please write a short message and send it to info@konfeo.com. Remember, that the instruction… Read More »How can I delete my Konfeo account?
Payment processing
Konfeo doesn’t charge any fee for payment processing. You get paid directly using your Stripe or PayPal account and only pay their fees. All you… Read More »Payment processing
Is the time to fill out a form can be longer than 15 minutes?
Yes, of course! You can change the time to complete the registration for 15, 30, 45 or 60 minutes: for each event separately in Event… Read More »Is the time to fill out a form can be longer than 15 minutes?
How to prepare yourself IDs/certificates?
This is really simple and take only few steps! Here is a recipe for MS Word: download .zip file and unpack on your computer: Konfeo_ids-certs.zip download… Read More »How to prepare yourself IDs/certificates?
Is there a way to send copy of confirmation e-mail to my inbox?
Yes. Just tick the following option in the Tickets / Groups settings: Send me copies of registration confirmation e-mails. Copies will be delivered to:… (This can… Read More »Is there a way to send copy of confirmation e-mail to my inbox?
Can I insert any registration data in a confirmation e-mail?
No, however the User receives a link to his Attendee’s Profile in the confirmation e-mail. The profile contains all information submitted in the registration form.… Read More »Can I insert any registration data in a confirmation e-mail?