Categories:
Handling
Payments
The system works by having the attendee register for the event first, then showing the available payment methods on the summary screen. At this point, the system reserves the ticket for him and waits for payment.
If you want unpaid tickets to be released quickly, go to the Automation menu and enable Registration cancelation with a delay of 1 hour from the time of registration. This gives the attendee 60 minutes to pay; if they don’t, their registration is automatically canceled, and the ticket returns to the pool of available tickets.
You can view the participant’s details in the Attendees menu under the Canceled tab.