FAQ

You can manually delete the personal data of attendees registered for your events at any time. If you don’t, the system will automatically delete this data 180 days after the event ends. You will receive an email two weeks in advance informing you of the planned deletion.

The functioning of this mechanism is dictated by the requirements of the General Data Protection Regulation (GDPR), which indicates that “personal data may be stored for a period not longer than it is necessary for the purposes for which the data is processed”.

Access to personal data of event participants and the possibility of transferring them doesn’t require the intervention of Konfeo or the Organizer. The Attendee has permanent access to his personal data, as described below:

1. The Attendee registers for an event organized by the Organizer via a registration form published on the Internet via Konfeo.
2. After clicking on the “REGISTER” button, the Attendee receives access to the form fields, which should be completed within 15 minutes.
3. After proper completion of the form fields (in particular, the fields required by the Organizer of the event), the Attendee saves the data by clicking on the “SAVE” button.
4. The website displays a set of information provided by the Attendee during registration (the so-called Attendee’s Profile) and simultaneously sends a confirmation message to the e-mail address provided in the form along with a link to the Attendee’s Profile.
5. The address of the link is designed in a way that makes it impossible to search for the Attendee’s Profile on the Internet by third parties.
6. The Attendee has the right to download and transfer his data by clicking on the “PRINT” button.
7. Until the Organizer deletes data, the Participant has the option of independent access to personal data on the Attendee’s Profile.

In the event that the Attendee has lost the possibility of independent access to his personal data, he should contact the event Organizer:

1. The Organizer searches for the Attendee’s personal data in the admin panel of his account in Konfeo using the search engine located on the top bar of the screen.
2. In the search list, the Organizer finds the Attendee and clicks on the link.
3. On the Attendee’s Profile, the Organizer copies the “Link to the Attendee’s profile” and provides the link to the Attendee.

The Attendee has the right to delete his personal data by submitting a request to the event Organizer. The Organizer deletes the Attendee’s personal data as described below:

1. The Organizer searches for the Attendee’s personal data in the admin panel of his account in Konfeo using the search engine located on the top bar of the screen.
2. In the search list, the Organizer finds an entry regarding the Attendee and clicks on the link that opens his Attendee’s profile in Konfeo.
3. On the Attendee’s profile, the Organizer clicks the “DELETE ATTENDEE” button and confirms the execution of the instruction.
4. If the Attendee has provided his data in many events, the procedure should be followed for each of them.
5. The Organizer informs the Attendee of the removal of his personal data.

ATTENTION: deleting the Attendee’s personal data means deleting all documentation related to it, including INVOICES. In order to archive invoices, they should be downloaded BEFORE the operation of deleting data.

Until the acceptance of participation in the event, correcting the personal data of the Attendee doesn’t require the intervention of Konfeo or the Organizer. The Attendee has permanent access to his personal data, as described below:

1. The Attendee registers for an event organized by the Organizer via a registration form published on the internet via Konfeo.
2. After clicking on the “REGISTER” button, the Attendee receives access to the form fields, which should be completed within 15 minutes.
3. After proper completion of the form fields (in particular, the fields required by the Organizer of the event), the Attendee saves the data by clicking on the “SAVE” button.
4. Konfeo displays the set of information provided by the Attendee during registration (the so-called Attendee’s Profile) and simultaneously sends a confirmation message to the e-mail address provided in the form along with a link to the Attendee’s Profile.
5. The address of the link is designed in a way that makes it impossible to search for the Attendee’s Profile on the Internet by third parties.
6. The Attendee has the right to correct their personal data by clicking on the “CHANGE DATA” button, correcting the data and clicking the “SAVE” button.

In the event that the Attendee has lost the possibility of independent access to his personal data or isn’t able to correct the data himself, he should contact the event Organizer:

1. The Organizer searches for the Attendee’s personal data in the admin panel of his account in Konfeo using the search engine located on the top bar of the screen.
2. In the search list, the Organizer finds the Attendee and clicks on the link.
3. On the Attendee’s Profile, the Organizer clicks the “CHANGE DATA” button, makes a correction submitted by the Attendee and clicks “SAVE”.
4. The Organizer informs the Attendee about the rectification of his personal data. For this purpose, he may copy the “Link to the Attendee’s profile” and make it available to the Attendee.

The Attendee has the right to demand the restriction of the processing of his personal data by submitting a request to the event Organizer. The Organizer applies this law as described below:

1. The Organizer searches for the Attendee’s personal data in the admin panel of his account in Konfeo using the search engine located on the top bar of the screen.
2. In the search list, the Organizer finds an entry about the Attendee and clicks on a link that opens his profile in Konfeo.
3. In the event in which the Attendee provided his data, the Organizer creates a new ticket/group named, eg “Limiting data processing”. At the same time, remember about unticking the checkbox “Ticket/group is visible on the registration page”.
4. On the Attendee’s profile, the Organizer clicks the Change ticket/group button, selects the ticket/group created in the previous item and confirms the disposition. The decision on whether Konfeo is to automatically send a message to the Attendee with information about this change belongs to the Organizer – it is decided by appropriate selection of the “Send mail to participant with information about ticket/group change” checkbox.
5. If the Attendee has provided his data in many events, the procedure should be followed for each of them.
6. If the Organizer hasn’t sent an automatic confirmation of the change made, he informs the Attendee about the applied restriction.
7. In all mass operations in the system (mailing, task automation), the Organizer disables the activity for the ticket/group created in point 3.