How can I change my login?+
It is very easy. After logging in, click on the user icon in the upper right corner of the screen and then click User’s profile. In the Login settings section, you will find the email address that is your LOGIN to the system. You can change your login at any time.
How can I delete my Konfeo account?+
If the time comes when you choose to delete your Konfeo account, please write a short message and send it to email@example.com. Remember, that the instruction should be sent from the e-mail address assigned to the account you want to delete.
Do I have to pay for creating an account?+
Absolutely not! Creating an account and using it is free and always will be.
Is the free event feature REALLY free?+
Really. We don’t charge anything for free events. If you don’t earn we don’t earn – simple and honest. If you want or need to use more features you can upgrade to Free-plus for a small fee.
I have one account – can it be used by multiple users?+
Yes. Only an e-mail address (registered in Konfeo) and password are required for login. Any user who has access to this information can login and use the system.
How many events can I organize using Konfeo?+
As many as you want! Really, the more the better! We are pleased to be of service to you.
Is there any monthly fee for using Konfeo?+
No, there are no hidden fees or charges. You can use Konfeo.com anytime, anywhere and as long as you desire. You can stop using Konfeo at anytime without any restrictions or hidden fees. If you don’t earn money, we don’t earn money – it’s as simple as that.
Are there any additional fees related to the system?+
No, there aren’t. However, if you choose to use online payment there is a small handling fee paid to the operator.
What is the uptime of the system?+
Konfeo system is maintained on professional servers with a guaranteed availability of service (SLA = Service Level Agreement) at 99.98%. This means that your data is available online virtually any time of day or night throughout the year.
There are occasional short breaks for service during low-traffic internet times (eg. for the implementation of new features).